• $100 of every program payment is completely non-refundable
• All other payments are refundable up to 45-days prior to a course start date
• If a student requests to credit the paid amount prior to the 45-day period, we will only retain a 25$ admin fee and transfer the rest of the paid amount to another program offered within one year of the request.

All refund requests must be sent via email to mylene@deepflow.ca

• $250. of payments for all retreat-format programs is completely non-refundable
• All other payments are refundable up to 60-days prior to a retreat start date
• If a participant wishes to credit the amount paid before the 60-day timeframe, we will only retain 100$ admin fee and credit the rest of the payments, which can be used towards any Deep Flow program offered within one year of the request.

All refund requests must be sent via email to mylene@deepflow.ca

• If an invoice is not paid in full by the first day of a given course or retreat, a 10% interest fee will be added to the outstanding amount
• The participant will then have another 3 months to complete payments
• If the invoice is again outstanding 3-mths later, another 10% interest fee will be added to the outstanding amount, and so forth

Please contact us should you need a custom Extended Payment Plan or another financial arrangement.

• A participant who is eligible for a refund but prefers to cretdit their paid amount will only be charged a 25$ admin fee. This amount will be deducted from the paid amount and the rest will be credited towards another Deep Flow program offered within 1 year of the request.
• A participant who is not eligible for a refund may apply for a credit towards another DF course or retreat only when a cancellation is due to a family emergency or a health condition
• The non-refundable portion of the payment will be credited and the participant will have one year from the day the funds were credited to use them towards another Deep Flow course.
• Credits are completely not transferable